Here are some of the most commonly asked questions from our guests.
We’ve gathered everything you need to know from booking and check-in to what’s included at the home and how to make the most of your stay. If you still have questions, feel free to reach out we’re happy to help!
Yes! When you book through our website, you avoid additional service fees charged by Airbnb, Vrbo, and other platforms—making it the most cost-effective way to reserve your stay.
Check-in is from 4:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out may be available upon request (subject to availability).
You’ll receive a unique code for our keyless entry system prior to arrival. No keys needed—just arrive and let yourself in.
Yes, there is space for up to 2 vehicles on the driveway. Please note: no street or lawn parking is allowed, as per HOA rules. Fines may apply if this rule is broken.
Yes! Our kitchen includes all major appliances: fridge, freezer, oven, stove, microwave, dishwasher, kettle, toaster, and coffee maker. We also have an airfryer and a blender for extra convenience.
Yes, we provide full sets of indoor and outdoor (pool-safe) plates, cups, cutlery, and serving tools.
We provide starter supplies such as dish soap, a sponge, garbage bags, and dishwasher tablets. If you need more during your stay, please top up locally.
We offer starter toiletries (toilet paper, hand soap, shampoo), and a small supply of extras. If you run out, please replenish as needed.
Yes! The home includes a full washer and dryer, iron, ironing board, and drying rack.
Absolutely! We provide 2 strollers, 1 highchair, and 2 portable baby cribs (Pack ‘n Plays).
You’ll find smart TVs in the living room and bedrooms, with access to streaming platforms (use your own login). Free, fast Wi-Fi is included.
We don’t expect a full clean, but kindly:
Yes! The clubhouse, resort pool, splash park, and waterslides are available for guest use. These are privately owned, and you’ll need to pay a small daily fee directly at the clubhouse to access them.
Yes! The Bar & Grill at the clubhouse is open to all guests, and free to enter. Simply pay for your food or drinks at the counter.
No. We have a strict no-party, no-event policy to maintain a peaceful environment for all guests and neighbours.
No. Smoking is not permitted inside the home or anywhere on the property.
Sorry, our home is not pet-friendly.
The community has a strict HOA. Street/lawn parking, loud noise, or large gatherings may lead to fines or police intervention.
Yes, stays of 7 nights or more may be eligible for special pricing. Feel free to contact us directly for details.
Yes, absolutely. We’re always available by message or phone and will do our best to respond promptly, even with time zone differences. Florida Dream Home is a fully functioning family home, and just like any home, occasionally things can go wrong whether it’s a faulty appliance, a Wi-Fi hiccup, or an unexpected maintenance issue.
If something does happen during your stay, please let us know straight away. We are committed to resolving any problems as quickly and efficiently as possible. While we may not be around the corner, we have trusted local contacts and vendors we can call on for support. We truly appreciate your patience and understanding when the unexpected happens, it’s always our goal to keep your stay as comfortable and stress-free as possible.
Yes, but booking directly through our website is cheaper and comes with a more flexible, personal experience.
